Support
Account, billing, gameplay and moderation help.
Account Help
Minecraft verification, login, email and linked account problems.
Shop Help
Survival subscriptions, Hunger Games kit purchases and billing questions.
Gameplay Help
Server bugs, kit problems, lost items and connection issues.
Discord Support
Link support tickets and moderation channels to the website.
Hardcore
Hardcore uses a one-life format. Death permanently ends the active run for the current world or season, subject to the final server rules published before launch.